Find out how to manage appointment requests in PracticeSuite. Appointments scheduled by patients in HelloHealth are automatically confirmed in PracticeSuite once a patient schedules them. These appointments are scheduled based on the configurations set by the practice in the Facility app. However, you can have appointments made from the portal to show up as a […]
All posts by Matshidiso Tsolo
Visibility In HelloHealth Search
Visibility in HelloHealth search refers to where a provider or practice will appear when patients search for them in HelloHealth. Three types of visibility settings can be used and they are accessed from HelloHealth Facility. Global Search Global search in HelloHealth refers to appearing in the search for all patients in HelloHealth. Patients can find […]
Assign Notifications To Staff Members
You can assign notifications to staff members using the notification routing management in HelloHealth Facility. The Notifications routing management in HelloHealth allows for providers to route their notifications to other staff members. It further allows the provider to focus on what’s important and without worrying about the admin. Assign Notifications To Staff Members The following […]
Message Templates
Message Templates in HelloHealth make it easy for you to send messages without creating it from scratch. Message Templates can be used on Broadcast Messages or the one-on-one message module. On the Templates Page, you can see the list of all templates that you have created. You’ll see the name, subject, Message Snippet, and the […]
Where to view Patient Forms
Where to view Patient Forms You can send patients forms to fill out. Once they have filled them out, you can then view them. However, how and where can you view patient forms? You can access forms that patients have already filled out in two places. Under Patient Forms in HelloHealth; and Under Documents in […]
Create An Appointment Recall
How to Create An Appointment Recall Recalls are created in PracticeSuite as reminders for the practice and are made in HelloHealth to be sent to patients. HelloHealth will send recall reminders with a ‘Pending’ status in PracticeSuite to patients. To create an appointment recall in HelloHealth, follow the following steps: Step 1 On the ‘Recall’ […]
Create Reminders
When you create reminders you make it easy to send out automatic messages to your patients regarding their appointments. How to Create Reminders To create a reminder, follow the following steps: Step 1 On the ‘Reminders’ screen, to create an appointment reminder, click on ‘Add New’. Step 2 After you click the ‘Add New’ button, […]
Save Patient’s Clinical Summary CCDA
You can easily save a patient’s clinical summary as a CCDA so you can have it as part of your records, all thanks to the QR code scanner on the HelloHealth patient portal. For you to Save the CCDA on the facility app, follow these steps: Step 1 Once signed in the facility app, click […]
Scan for Patient Health Records
Scan for Patient Health Records Using the In-App scan for patient health records, helps you transfer important patient information to your records. The HelloHealth QR Scanner can also help your patients to virtually check-in for their appointments, and help your practice view and save patient information. For you to access the Patient Health Record via […]
Patient Virtual Check-in
Patient Virtual Check-in is a feature that allows your patients to easily check-in for their appointment through their smartphones. When patients have access to the HelloHealth app which is available on both Android and IOS, they will have access to the in-App QR Scan, which they can use when they get to the practice. To […]