Managing Patient Appointments on HelloHealth allows you to see various appointment-related details. From the appointment page, by default, you will see it based on the current day. You cannot make appointments or changes from here, however, you can see the following: Patients First Name, Last Name, Sex & Age Appointment Date The Provider Appointment reason […]
All posts by Matshidiso Tsolo
Who can you send messages to?
Who can you send messages to on HelloHealth? Besides sending one-on-one messages to patients using the message feature, there are more people you can send messages to. Provider to Provider Messaging Providers or other staff members at a facility are people to whom you can send messages. To this, instead of sending the message to […]
Customize Appointment Settings
HelloHealth allows you to customize your appointment settings based on the preference that your practice has. Customizing appointments will impact the activities your patients can perform in HelloHealth. How to customize appointment settings By customizing appointment settings you are setting the rules that your patients will follow when making appointments from the HelloHealth Patient Portal. […]
How to send a message to a patient
HelloHealth allows two-way communication between the doctor and the patient using a secure one-on-one messaging feature. How to send a message to a patient Sending a message to a patient on HelloHealth is quick and can be done by following these steps: Step 1 Once signed into the Facility HelloHealth account, on the menu, click […]
How to configure forms for appointments
HelloHealth allows you to have forms automatically sent to patients alongside their appointments. Once you have created your forms, you can configure them to be associated with your appointments. Once the patient or someone on behalf of the patient books an appointment, the system will automatically send the forms to the patient. The appointments are […]
How to create a Patient Group on HelloHealth
What is a Patient Group? To create a Patient Group on HelloHealth, you are grouping people based on certain criteria such as their age, appointment types, and more. You can create patient groups based on any reason you need. Once you have created one, you can use it to send Broadcast Messages and Messages. How do […]
How to build a new form?
The HelloHealth team can help you build complex forms, however, for more simple forms that you may require to make, there is a form builder that you can use to create a new form. To build a new form using the drag-and-drop form builder follow these steps: Step 1 Click on ”Forms” from the menu. […]
Filter patients by appointment on HelloHealth
How to Filter Patients by Appointment You can Filter patients by appointment on HelloHealth and besides all patients linked to the chosen provider being shown by default, there are more filters that you can use to further choose which patients you would like to see. This is where filtering patients by appointment comes to play. […]
How to create a HelloHealth Broadcast Message
What is a Broadcast Message? A broadcast message is a message that can be sent to multiple patients. Patients who already have a HelloHealth account and non-HelloHealth account holders can receive broadcast messages. A Broadcast Message can be sent to either the patient’s HelloHealth account, email address, cell phone number, or both (if they don’t […]
How to invite your patients to join HelloHealth
How do I invite patients to join HelloHealth? There are multiple ways in which you can get your patients to join HelloHealth to start using the platform to do multiple things such as book appointments, send messages and most importantly have access to their health records. To invite patients to join HelloHealth, click on ‘Patients’ […]