Managing Patient Appointments on HelloHealth allows you to see various appointment-related details.
From the appointment page, by default, you will see it based on the current day.
You cannot make appointments or changes from here, however, you can see the following:
- Patients First Name, Last Name, Sex & Age
- Appointment Date
- The Provider
- Appointment reason
- Appointment Type
- Appointment Status
HelloHealth allows you to filter patients by appointment. In addition to displaying all patients linked to the selected provider by default, you can also utilize additional filters to refine the selection of patients to view.
This is where the functionality of filtering patients by appointment comes into action.
The three primary types of appointment filters are:
- Appointment Date
- Appointment Status
- Appointment Type
In-App Messages from Appointments
When it comes to further managing patient appointments, you can send in-app messages to patients who have appointments scheduled directly from the appointment tab.
To do this, on the appointments page, click on the icon next to the patient’s name. If you don’t see the icon by default, you can move your cursor to the right and you should see the icon.
Once you click on it, a message box will pop up and you can send the patient a message.
Patients will have to sign into HelloHealth to read and reply or create an account if they don’t have one.