Find out how to manage appointment requests in PracticeSuite. Appointments scheduled by patients in HelloHealth are automatically confirmed in PracticeSuite once a patient schedules them. These appointments are scheduled based on the configurations set by the practice in the Facility app. However, you can have appointments made from the portal to show up as a […]
Category: Appointments
Create An Appointment Recall
How to Create An Appointment Recall Recalls are created in PracticeSuite as reminders for the practice and are made in HelloHealth to be sent to patients. HelloHealth will send recall reminders with a ‘Pending’ status in PracticeSuite to patients. To create an appointment recall in HelloHealth, follow the following steps: Step 1 On the ‘Recall’ […]
Create Reminders
When you create reminders you make it easy to send out automatic messages to your patients regarding their appointments. How to Create Reminders To create a reminder, follow the following steps: Step 1 On the ‘Reminders’ screen, to create an appointment reminder, click on ‘Add New’. Step 2 After you click the ‘Add New’ button, […]
Patient Virtual Check-in
Patient Virtual Check-in is a feature that allows your patients to easily check-in for their appointment through their smartphones. When patients have access to the HelloHealth app which is available on both Android and IOS, they will have access to the in-App QR Scan, which they can use when they get to the practice. To […]
Managing Patient Appointments
Managing Patient Appointments on HelloHealth allows you to see various appointment-related details. From the appointment page, by default, you will see it based on the current day. You cannot make appointments or changes from here, however, you can see the following: Patients First Name, Last Name, Sex & Age Appointment Date The Provider Appointment reason […]
Customize Appointment Settings
HelloHealth allows you to customize your appointment settings based on the preference that your practice has. Customizing appointments will impact the activities your patients can perform in HelloHealth. How to customize appointment settings By customizing appointment settings you are setting the rules that your patients will follow when making appointments from the HelloHealth Patient Portal. […]
Filter patients by appointment on HelloHealth
How to Filter Patients by Appointment You can Filter patients by appointment on HelloHealth and besides all patients linked to the chosen provider being shown by default, there are more filters that you can use to further choose which patients you would like to see. This is where filtering patients by appointment comes to play. […]